募集は終了しました

Customer Representative

英語 日本語 サポート 電話 インターナショナル チャット オペレーション カスタマーサービス、語学、英語、海外、オフィス、

Watch Watch
Be the personal advisor of hundreds of our students from Japan, who are learning English online with EF English Live! EF Education First - Corporate Solutions is looking for a Customer Service Representative. Are you ready to work full time, from Monday to Friday in our central office, or from home (2 days a week) with an international and spirited team of experts? If yes, apply now!

You will enjoy a 3-week paid training, 28 paid vacation days per year, excellent price for gym access, international career opportunities. Your responsibilities will include but are not limited to:

· Motivating and guiding our students through our online school

· Advising our learners on how to achieve personal and company learning targets via phone, chat, and email

· Presenting the different school features and options to provide a customized service

· Overcoming students’ objections, anticipating their needs by giving personal solutions to managing time and progress

· Offering call and following up service mainly in Japanese and English (C1/C2)

· Hosting school demo webinars

· Providing technical advice and solutions to ensure all our students have the best learning experience using EF products

· Meeting the operations requirements of quality and productivity of customer support services


To be successful in this role, you will be/have:

· Excellent writing and speaking skills in Japanese and English

· Highly responsible with a strong sense of ownership and autonomy

· Focused on students’ satisfaction and ready to go the extra mile

· Cultural awareness and interpersonal skills that establish trusted advisor relationships with students

· Ability to remain calm and organized under pressure and with uneasy students

· Great communicator with students and teammates

· Consistently striving for improved quality and results

· Quick reasoning for problem-solving

· Excellent at multitasking and working on various electronic platforms
業種
学校・幼稚園・教育
職種
カスタマーサービス
語学力
仕事で問題なく使える
雇用形態
テンポラリー
給与
年俸:1900-2300K
勤務地
Diagonal 444 Catalonia Barcelona, B 08037
会社・店舗名
非公開
担当者
Julie
ウェブサイト
https://careers.ef.com/job/27144/
募集は終了しました
記事ID:257932 募集を再開する 編集・更新
全てのコメント
この記事は新規コメントの受付を終了しています。
関連する記事
バルセロナ掲示板の項目一覧バルセロナで役立つ情報がいっぱい!カテゴリ別に検索できます
売ります・買います
求人・アルバイト
不動産・物件
仲間募集
イベント・セミナー
キャンペーン・クーポン
レッスン・習い事
ベビーシッター
サービス・ビジネス
質問・雑談
特集・コラム
旅行用ホテル
動画